Terms of sale and use

Last updated 24 September 2026 · In force from 24 September 2026

These terms are a contract between you and João Vitor Ferreira da Silva, an individual trader registered in Brazil under CPF 401.806.308-30, of Avenida Domingos Sorbo, 1013, 14840-260 Araraquara - SP, Brazil, trading as Mindixwell ("we", "us"). They apply whenever you use https://www.mindixwell.com or buy a program. If you do not accept them, please do not buy. They take effect on 24 September 2026 and replace any earlier version.

1. What you are buying

Mindixwell programs are self-guided educational content in written form: lessons, exercises and reflection questions delivered through a personal online library and by email. They are digital content. Nothing is shipped. Three plans are sold, each for a single payment:

What each plan contains is listed on the pricing page and again at checkout before you pay. That description, as published on the day you buy, forms part of this contract.

2. What the programs are not

The programs are education. They are not psychotherapy, psychological counseling, coaching by a licensed professional, medical advice, or a health service of any kind. Nobody at Mindixwell acts as your therapist, nobody assesses or diagnoses you, and buying a program does not create a professional and client relationship. The programs are not suitable as a response to a crisis, to thoughts of suicide or self-harm, to a mental health condition that needs care, or to violence or abuse. The wellness notice forms part of these terms, and you confirm at checkout that you have read it.

We make no promise about any particular emotional, psychological, relationship or health outcome. What you get from the lessons depends on your situation, how you use them and factors outside our control.

3. Who can buy

You must be at least 18 and legally able to enter into a contract. You must use an email address you control, because that is where your access and your daily lessons are sent.

4. Price, taxes and payment

Prices are in US dollars (USD) and are one-time payments. There is no subscription and no automatic renewal, and we do not store your card. Payment is processed by Stripe and appears on your statement as MINDIXWELL.

The price shown at checkout is the total you pay us. Where the law of your country requires sales tax, VAT or a similar tax on digital services, it is shown before you confirm. Your bank may add a currency conversion or international transaction fee; that fee is charged by your bank, not by us.

Before you confirm payment, the checkout shows the plan, the price and what is included, and you can change your choice. Confirming payment is your acceptance of our offer. You receive a receipt by email from Stripe.

5. Delivery

Access is delivered immediately after a successful payment: on the confirmation page and by email, normally within five minutes. From the following day we also send one lesson a day by email until you have received every lesson in your plan. You can switch the daily emails off at any time without losing access. Details are in delivery and access, which forms part of this contract.

6. Your right to cancel and our guarantee

Your rights to cancel and to a refund, including the 7-day right of regret under article 49 of the Brazilian Consumer Protection Code, the rules on withdrawal for consumers in the EU and UK, and our voluntary 14-day money-back guarantee, are set out in the refund and cancellation policy, which forms part of this contract.

7. Upgrades

You can move to a higher plan at any time by writing to support@mindixwell.com from the address you bought with. You pay only the difference between the two plan prices at that time.

8. Your licence

You receive a personal, non-exclusive, non-transferable, revocable licence to read and use the lessons for your own private, non-commercial use, for as long as we make them available. People who live in your household may read the lessons with you, which is how the couples and family programs are meant to be used. You may not share your access link outside your household, resell or publish the material, use it to teach or coach paying clients, or use it to train an artificial intelligence system. Full terms are in the copyright and licence notice.

9. Your access link

There is no password. Your access link is personal. If it is published or shared outside your household we may disable it and issue you a new one; if the sharing is deliberate and repeated, we may end access without a refund.

10. Changes to the programs

We may improve, correct and update lessons. Updates to programs in your plan are included at no extra cost. We will not remove a substantial part of what you paid for; if we ever have to, and you bought in the previous 12 months, you may ask for a proportionate refund.

11. Availability

We aim to keep the library available at all times but cannot guarantee uninterrupted access, because hosting and email depend on third parties. If we ever decide to close Mindixwell, we will give every buyer at least 90 days' notice by email and a way to save their lessons.

12. Acceptable use of the website

Do not attempt to access lessons you have not bought, interfere with the site, probe it for vulnerabilities without permission, or use automated tools to copy it. Do not use our contact channels to harass anyone.

13. Our liability

We provide the programs with reasonable care and skill. Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, or under articles 12 to 27 of the Brazilian Consumer Protection Code, and nothing here reduces the mandatory consumer rights you have in the country where you live.

Subject to that, we are not liable for indirect or consequential loss, and our total liability arising from your purchase is limited to the amount you paid us. You are responsible for deciding whether a lesson or exercise is right for you, and for seeking professional help where the wellness notice says you should.

14. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as an outage at a hosting, payment or email provider. If such an event prevents delivery for more than 30 days, you may cancel for a full refund.

15. Communications

We contact you by email at the address given at checkout. You can reach us at support@mindixwell.com or +55 16 99138-8584. We answer within two business days.

16. Changes to these terms

We may update these terms for future purchases. Your purchase is governed by the version in force on the day you paid. The version identifier is stored with your order.

17. Transfer, severability and entire agreement

You may not transfer this contract. We may transfer it to someone who takes over the business, provided your rights are not reduced, and we will tell you. If any clause is found unenforceable the rest remains in force. These terms, together with the privacy policy, refund policy, delivery policy, copyright and licence notice, cookie policy and wellness notice, are the whole agreement between us about the programs.

18. Governing law and courts

These terms are governed by Brazilian law, and disputes may be brought before the courts of Araraquara, State of São Paulo. If you are a consumer in Brazil you may instead sue in the courts of your own domicile (article 101 of the Consumer Protection Code). If you are a consumer outside Brazil, this clause does not remove the protection of the mandatory consumer law of the country where you live, or your right to bring proceedings there where that law allows.