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Delivery and access

How and when your lessons arrive, how the daily emails work, and what to do if something goes wrong.

Last updated 24 September 2026 · In force from 24 September 2026

Mindixwell programs are digital. Nothing is shipped, there is no delivery charge and no postal address is needed.

When things arrive

WhatWhen
Your library, with every lesson in your plan unlockedImmediately, on the page shown after payment
Access email with your personal link, plus lesson 1Within 5 minutes, usually within a minute
Payment receiptWithin 5 minutes, sent by Stripe
Daily lesson emailsOne each day from the day after purchase, in the morning (UTC), until you have received all 14, 28 or 42 lessons in your plan

How access works

There is no account and no password. You get a personal link that opens your library in any modern browser, on any device. Keep the access email and you keep your lessons. The browser you bought with also remembers the link, so your library reopens from the My lessons page.

The daily emails are a gentle rhythm, not a restriction: every lesson is available in your library from day one, and you can read ahead. You can turn the daily emails off, or back on, from the link at the bottom of any lesson email or from the email preferences page.

What you need

  • An up-to-date browser such as Chrome, Safari, Firefox or Edge.
  • An internet connection to open the library. Every lesson can be printed or saved as a PDF from your browser.
  • An email address you check.

How long you keep it

For life, meaning for as long as Mindixwell operates, with no further payment. If we ever close, we will give every buyer at least 90 days' notice by email and a way to save their lessons.

If your access does not arrive

  1. Check your spam, junk or promotions folder and search for Mindixwell.
  2. Check the email address you typed at checkout.
  3. Go to My lessons and use the recovery form with your email and the order reference from your Stripe receipt (it starts with pi_). It works even if our email never reached you.
  4. Or write to support@mindixwell.com. We resend by hand, normally the same business day.

If we cannot deliver access at all, you get a full refund.

Where we sell

Worldwide, to adults, except where sanctions prohibit it. Prices are in US dollars. The programs are written in English.

Contact

João Vitor Ferreira da Silva, Avenida Domingos Sorbo, 1013, 14840-260 Araraquara - SP, Brazil
support@mindixwell.com · +55 16 99138-8584, Monday to Friday, 9:00 to 18:00 Brasília time (UTC−3)